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Providence provides free patient healthcare app for ED, urgent care

Friday April 19, 2013
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A free smartphone app that provides medical information and local health resources at the touch of a key now connects users to the ED at Providence Little Company of Mary Medical Center San Pedro (Calif.) and the Providence Medical Institute Manhattan Beach (Calif.) Urgent Care clinic.

The app, called iTriage, provides a symptom checker and combines health resources with GPS and mapping technology to point patients to the most appropriate care. As preferred providers, the Providence Health & Services facilities, through their partnerships with iTriage, now provide detailed information about services and specialties to give users immediate access.

"Our partnership with iTriage provides a very handy tool in the palm of the hand that shows at a glance where nearby providers of care are when urgent or emergent services are needed," Nancy Carlson, chief executive of Providence San Pedro, said in a news release. "In addition, it offers the ability to let us know to expect someone heading to the hospital and what their complaints are, a special function of this collaboration with iTriage."

Developed by physicians, iTriage helps users check symptoms, look up conditions and find physicians, clinics or EDs nearby.

Those with an iPhone or iPod Touch can access iTriage by downloading the application from the iTunes store. Android users can access the Android Market at www.Android.com/market, then download the application from there. To access iTriage from other internet-enabled devices, such as a Kindle, log onto www.iTriageHealth.com.

The app has a one-touch button to dial 911 and allows patients to complete information online and let the hospital or urgent care center know they are en route.