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Health Quest hospitals receive Healthgrades recognition

Monday August 26, 2013
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LaGrangeville, N.Y.-based Health Quest announced that all three of its hospitals have received healthcare quality awards from Healthgrades.

Vassar Brothers Medical Center, Poughkeepsie, N.Y., has been recognized with the 2013 Womenís Health Excellence Award and 2013 Maternity Care Excellence Award,

Northern Dutchess Hospital, Rhinebeck, N.Y., has been recognized as a five-star recipient in Maternity Care, and Putnam Hospital Center, Carmel, N.Y., has been recognized with the 2013 Outstanding Patient Experience Award.

These distinctions represent performance as measured by Healthgrades, an online resource that helps consumers search, evaluate, compare and connect with physicians and hospitals.

"Health Quest is committed to providing the highest level of quality of care, and we are very proud to be recognized by Healthgrades for our accomplishments," Denise George, Health Questís interim co-CEO, said in a news release. "Our team of healthcare professionals, which includes our physicians, nurses, technicians and many others, demonstrate on a daily basis, compassion for our patientís needs."

New initiatives and programs throughout the system have enhanced the services offered to patients, the release said. In 2010, Vassar Brothers started an obstetrics simulation program, which allows nurses the opportunity to mimic infrequent scenarios and provide education for high-risk patients. Northern Dutchess will perform nearly 1,200 deliveries at Neugarten Family Birth Center at Northern Dutchess Hospital this year.

Putnam Hospital Center has developed several initiatives to enhance patientsí hospital experience, including the adoption of a patient-focused communications framework, hourly rounding by staff and postcharge follow-up phone calls.

Compared with hospitals performing in the bottom 10% from 2009 through 2011, Healthgrades Womenís Health Excellence Award recipients had a 55% lower mortality rate across eight conditions and procedures and a 21% lower complication rate across seven conditions and procedures, according to the release. •