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Childrenís Hospital Los Angeles nurse earns California Rising Star Award

Monday June 9, 2014
Nicole Que, RN
Nicole Que, RN
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Nicole Que, RN, BSN, CCRN: Quality Coordinator RN II, Childrenís Hospital Los Angeles earned the Nurse.com 2014 California region Rising Star Award. The new Rising Star Award honors an RN in each region who has been working in a professional nursing setting for five years or less. The winner will have demonstrated strong nursing knowledge and clinical leadership skills and exceeded role expectations in patient care and
professional endeavors.


Described as a highly motivated and insightful individual who seeks out professional opportunities, Que has been instrumental in helping create an environment aimed at reducing patient harm to zero. Said to possess a maturity beyond her years, Que consistently meets deadlines, offers help and support to others, and always contributes beyond
normal expectations.

She is actively involved in the Stop the Line initiative, a work group that is developing an escalated response system for staff as well as in the Venous Thromboembolism Events workgroup that is focused on decreasing VTEs. Not only did she perform extensive research related to VTEs in both adult and pediatric populations, but she also reached out to those who have published articles and implemented VTE interventions in children. Based on her work, Que helped adapt a risk-assessment tool, which she helped incorporate into the hospitalís VTE prevention bundle of interventions. She led the design and creation of an easy-to-read algorithm that will be piloted in the PICU and the surgical unit. Every step of the way she collaborated with multiple leadership teams including the lead hematologist of the thrombosis clinic, the hematology fellow, the PICU leadership team, the unitís nursing leadership and the lead
orthopedics physician.

She helps oversee the incident reporting system, provides content expertise and support to colleagues on patient safety concerns and facilitates and participates in root cause analyses to improve patient safety. An expert at tackling difficult projects, Que writes reports and letters to board members and the state about safety events and issues and actively contributes to facility discussions about
process improvement.

Que is a member of the patient safety team, where she works in partnership with the executive leadership to review events and assist with the administration of the Good Catch Award that recognizes staff who report near-miss events.

She volunteers as a mentor to four high school students in the Careers in Health and Mentorship program, and guides nursing students at her alma mater. She has returned to school to pursue a masterís degree in nursing administration.


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