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Mount Sinai debuts ‘patient itinerary’ app

Tuesday August 12, 2014
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The Mount Sinai Hospital, Manhattan, has introduced a Patient Itinerary app that gives patients a detailed schedule of upcoming treatments, procedures and tests. Conceived by the Mount Sinai inpatient care model redesign team, the IPad app is housed on tablets provided by the New York City-based tech company PadInMotion.

Staff members recently expanded a pilot program for the app, which features access to secure, HIPAA-compliant patient information, making it available for up to 100 patients without cost.

“The ultimate goal with our app is to provide a real-time snapshot of clinical care information to make the hospital stay less stressful — and to make our patients better informed,” Kumar Chatani, MBA, chief information officer, Mount Sinai Health System, said in a news release. “Our information technology and nursing departments will continue to work together to refine an already successful rollout, and we believe Patient Itinerary will soon become a standard that other hospitals emulate.”

The app will answer numerous common questions from patients, according to Carol Porter, RN, DNP, FAAN, Edgar M. Cullman Sr. chairwoman of the department of nursing at the Icahn School of Medicine at Mount Sinai and CNO and senior vice president, Mount Sinai Hospital.

“As those on the front lines of expert medical care, our nurses are often asked questions like, ‘When do I take my next dose of medication?’ or ‘How much longer until the surgery?’” Porter said in the release. “The app not only puts that critical information at our fingertips, but also in the hands of our patients, and that’s a crucial component of quality care.”

Pre-loaded with Patient Itinerary, the program’s iPads provide access to patient education materials customized for each clinical unit or department. They also offer access to entertainment apps, Facebook, e-newspapers and video-on-demand. Additionally, patients can provide feedback on their Mount Sinai experience that is used to further improve inpatient services, according to the release.


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