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Mercy Medical Center named a Women’s Choice Award winner


Mercy Medical Center in Baltimore has received the Women’s Choice Award from WomenCertified, earning recognition among the 2012 America’s Best Hospitals for Patient Experience, according to a news release.

The Women’s Choice Award is a national award that focuses on female patient satisfaction using scores derived from the Hospital Consumer Assessment of Health Care Providers and Systems database.

The scoring incorporates WomenCertified’s research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania in Philadelphia.

The 100 best scores in four hospital size categories determine the award winners.

Howard County General Hospital in Columbia, Md., Anne Arundel Medical Center in Annapolis, Md., and The Johns Hopkins Hospital in Baltimore also were included on the WomenCertified list of America’s Best Hospitals for Patient Experience, though they were not among the Women’s Choice Award winners.


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