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In support of IENs

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Regarding Dana Perez’s letter in the March issue about foreign-educated nurses (www.Nurse.com/Letter/Foreign-Nurses), internationally educated nurses are taking and passing the same national RN exams as she and others take. IENs are graduate nurses who already have practiced as an RN, only in a different language.

To answer her doubts in the statement, “The expectations of this country’s healthcare workers are different from those other countries on the basis of customer satisfaction, legalities and management cultures, does she know that in order to communicate in healthcare you have to respect the person’s culture, not just pass the pills? How much does she know about the 50 different cultures that U.S. healthcare serves? Do all of our customers speak fluent English?

— Franciszka Staszewski, RN, BSN, CNOR
Chicago

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